**About Us**
We are a leading provider of retirement living communities in Australia, with over 75 villages and more than 17,000 residents nationally.
Leveraging over 30 years of experience, our teams work across the country in various departments and business units, all sharing a common goal: to create caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for our residents but importantly, for our employees as well.
We achieve this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles close to essential services and amenities.
**Your Role on a Page**
An exciting opportunity has become available for an enthusiastic and committed Maintenance Officer to join our team at Townsend Park.
Townsend Park is a vibrant and welcoming community where residents feel truly at home. Your work will support our inviting communal areas and well-kept homes – all just a short stroll from Brighton Beach and the lively café culture of Jetty Road.
Whether it's keeping the barbecue spaces in top shape for social gatherings or simply helping residents feel safe and supported in their homes, your contribution will make a real difference every day.
**Key Responsibilities**
You will play a crucial role in ensuring the smooth operation of our properties by undertaking reactive and preventative maintenance activities and providing excellent customer service to our residents.
Your duties will include:
* Coordinating maintenance tasks, repairs, and inspections for residential properties
* Assisting with general upkeep and handyperson tasks including minor repairs and installations
* Implementing and adhering to EHS procedures, ensuring safety of all residents, visitors and contractors
* Communicating effectively with residents to address maintenance requests promptly and efficiently
* Collaborating with external contractors to ensure timely completion of work orders
* Maintaining accurate records of maintenance activities and updating databases accordingly
* Assisting with various ad-hoc duties where required, as directed by the Village Manager
**Requirements**
The successful applicant will have demonstrated competence as a maintenance assistant or handyperson or experience in a similar role, as well as:
* Be organised and able to effectively manage and prioritise multiple tasks
* Understanding of machinery use and tools required for the job
* Ability to identify and conduct reactive and preventative general maintenance in homes
* A high level of understanding and commitment to EH&S and safety standards
* Take pride in your workmanship
* An exceptional respectful nature
* Currently hold an Australian Drivers Licence
* A current First Aid Certificate (or be willing to obtain one)
* Computer literate e.g. basic knowledge with using Excel, Word, Outlook, Apps
* The ability to take initiative and be pro-active
* The ability to work individually and in a team
**Benefits**
Generous leave entitlements, including 4x wellbeing leave days
Training and working with a supportive and fun team
Thrive as part of a strong team in an exceptional work environment
Career development and growth opportunities
Employer referral program
Reward & Recognition Services
Employee Deals
Health & Wellbeing and Reward Program
Excellent company benefits and discounts on offer
Discounted health insurance, annual vaccinations and skin checks
**How to Apply**
If you are passionate about delivering exceptional customer service, and enjoy being part of a friendly team, please submit your resume and cover letter.
Please highlight your interest in the Maintenance Officer opportunity and explain how your skills, qualifications and interests align with our requirements.
Pre-employment medical assessments will also be required prior to any employment offers being made.
At our organisation, we celebrate diversity and acknowledge that what makes us different makes us stronger.
We engage, enable and empower our people and support their individual needs.
We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.