Sales Assistant Retail | Casual | Mackay, QLD
We are currently searching for a casual sales assistant to join our team. As a sales assistant you will be responsible for supporting the sales team, providing exceptional customer service and contributing to achieving sales targets and overall business objectives. This position will be based in Mackay, QLD.
Hours
8 – 30 hours per week, with weekday shifts varying.
This role requires you to work every third weekend.
* Saturday: 8:40am – 2:10pm
* Sunday: 9:35am – 1:10pm
Key Responsibilities & Competencies
* Cash handling and processing payments and returns
* Sales support, up‐selling or cross‐selling products to customers
* Stocking, merchandising and maintaining the store's overall cleanliness and organisation
* Assisting with inventory management, conducting regular stock counts and reconciling discrepancies
* Assisting in training new employees and supporting other departments or team members as necessary
* Working collaboratively with other sales and warehouse staff, supervisors and departments to achieve organisational goals
* Providing excellent customer service by greeting customers, assisting them in finding products, answering questions about merchandise and handling any complaints or issues they may have
Relevant Experience & Skills
* Professional and maintains a positive reputation
* A willingness to learn and dedication to accuracy
* Previous employment in a retail or warehouse setting
* Team‐work experience
* Strong customer service experience is crucial for this role
* Excellent time‐management, organisational and technical skills
* Familiarity with point‐of‐sale (POS) systems and inventory management software
* Strong communication skills, both verbal and written, with the ability to effectively communicate with staff, customers and higher management
About W. Titley & Co
For four generations the Titley name has been synonymous with quality and service. First established by bootmaker William Titley in 1926, W. Titley & Co. has served country shoppers with quality clothing, footwear and accessories, with customer satisfaction being our number one priority.
What We Offer
We are a growing company that is continually innovating to meet our customer's requirements. We can offer a professional working environment with a great working culture. Other benefits include:
* Flexible rosters
* Career training & development
* Opportunity to grow within our company
* 15% staff discount across all stores in Charters Towers, QLD and Mackay, QLD
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