Do you want to help us tell our story?
You can play a part in making NSW a better place in which to work, live and travel.
In this role you'll
* Lead the development and delivery of Community and Stakeholder Engagement strategic narratives
* Champion a unified, insight-driven storytelling approach that connects services and projects to Transport's broader impact and benefits
* Oversee and provide creative and strategic direction to the Narrative, Social Media and Visual Engagement teams
* Drive alignment across Transport to ensure consistent messaging and narrative
* Embed Aboriginal outcomes and culturally informed storytelling approaches that reflect Transport's commitment to respect, inclusion and representation.
* Provide strategic advice to senior executive on narrative positioning, key messaging, and communication opportunities.
* Use data, insights and sentiment analysis to inform storytelling and social media priorities
This is a permanent Senior Service Manager (TSSM) role. Please see the role description and Information pack for more information.
About you
You are a strong leader who sees the bigger picture; because of this you can create and implement a cohesive narrative about how things fit together to form something greater than the sum of its parts. You have strong analytical and planning skills, with the ability to use data and insights to measure and improve communication effectiveness. You build strong relationships that create real trust.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM Wednesday 20 May 2026.
For more information about this role, please contact .
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
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