* Join a respected specialist underwriting agency with long-standing industry relationships and strong market reputation
* Develop your expertise across Financial Lines claims with full training, mentoring and ongoing professional development
* Hybrid working available post-probation, supportive leadership and genuine long-term career opportunities
Build your claims career with a specialist insurer offering mentorship, professional development, broad exposure and long-term stability.
Take the next step in your insurance claims career with a business that genuinely invests in its people.
An exciting opportunity is available for a Claims Consultant to join a well-established specialist underwriting agency with a reputation for expertise, long-standing staff tenure, and a highly supportive team culture. This role offers exposure to a diverse portfolio of claims, ongoing training, and the chance to work alongside some of the industry's most experienced professionals. Whether you're already working in claims, insurance broking, underwriting support, or assessing, this is an excellent opportunity to broaden your technical knowledge and build a long-term career within a stable and growing business.
Who will you be working with?
You'll be joining a specialist underwriting agency that has been operating successfully for more than 30 years and has built a strong reputation within the Australian insurance market. The business has established insurer relationships, specialist products, and a collaborative approach that has helped it maintain consistent growth and long-term client partnerships. The culture is one of the standout features of this organisation. With many employees having spent decades with the business, the team is known for being approachable, supportive and genuinely invested in each other's success. You'll work closely with experienced claims professionals and senior leadership who are passionate about mentoring, developing talent and creating long-term career pathways.
Benefits
* Full training and mentoring across Financial Lines claims
* Hybrid working arrangement available after probation
* ANZIIF membership and ongoing study support provided
* Exposure to a broad and interesting portfolio of claims matters
* Stable, long-established business with excellent staff retention
* Supportive leadership team with genuine career development opportunities
What will you be doing?
* Manage and coordinate a portfolio of insurance claims from lodgement through to resolution
* Liaise with brokers, insureds, insurers, legal representatives and other stakeholders
* Assist with Financial Lines claims including Management Liability, Professional Indemnity, D&O, EPL and Fidelity matters
* Review claim documentation and gather relevant information to support assessments
* Monitor claim progress and ensure timely communication with all parties
* Maintain accurate records and deliver a high standard of customer service throughout the claims process
What do you need?
* Previous experience within insurance claims, underwriting, broking, assessing or a related insurance role
* Strong understanding of insurance principles and claims processes
* Excellent communication and stakeholder management skills
* A positive attitude with a willingness to learn and develop technical expertise
* Tier 1 General Insurance qualification preferred, or Tier 2 with a commitment to further study
* Strong organisational skills and the ability to manage multiple priorities effectively
This is a fantastic opportunity to join a highly respected organisation where you'll be supported by experienced industry professionals, gain exposure to complex claims, and build a rewarding long-term career. Opportunities like this don't come along often within businesses known for their stability, culture and employee retention.
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