Retail Department Lead
As a key member of the retail leadership team, you'll play a pivotal role in driving store success. You'll be responsible for maintaining a high-energy environment and ensuring seamless workflow in your designated department.
Pivotal Responsibilities:
* Set an excellent example by demonstrating best service practices and supporting team members in delivering exceptional customer experiences.
* Provide guidance on appropriate service behaviours to enhance team performance.
* Support new team members through comprehensive training and induction programs.
* Maintain merchandising standards to ensure all displays meet business requirements.
* Effectively manage and coordinate stock levels to optimize sales potential.
To excel in this role, you'll need:
* The ability to motivate, support, and provide feedback to team members to bring out their best.
* A results-driven mindset and strong teamwork skills.
* Approachable and confident communication style to create positive interactions with customers.
* An enthusiasm for learning about new products and staying up-to-date with industry trends.
* Ability to work on your feet and provide assistance across various retail hours.