Permanent part-time position based in Kyabram branch, 2 days per week: Thursday 9am–4:30pm, Friday 9am–5:30pm.
Hours
* Thursday 9am–4:30pm
* Friday 9am–5:30pm
Responsibilities
* Support the Kyabram Branch by being the first point of contact for customers and putting them at the centre of everything you do.
* Assist customers in identifying suitable products and services including account opening, unsecured lending and banking transactions.
* Ensure customers receive a seamless, consistent, and tailored experience; keep details accurate and up to date.
* Demonstrate Smarter Banking options (self‐service and digital) to customers to simplify, secure and improve their banking.
* Undertake ongoing training and development to enhance your career.
What You'll Bring
* A passion for delivering an amazing experience to customers and a commitment to quality, with the willingness to go the extra mile.
* Ability to work collaboratively as a team, self‐motivation, and energy to create our signature customer experience.
* A keen eye for detail that ensures transactions are completed efficiently and accurately.
* An appreciation for inclusion and the diversity of our customers.
* An interest in upskilling and career development opportunities.
Benefits
* Access to banking and financial services discounts including competitive rates and reduced fees on home loans, credit cards, and insurances.
* Extensive range of benefits and discounted offers on travel, fitness, events, and technology.
* Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave.
* Health and Wellbeing benefits including discounts on a wide selection of products and services.
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