The Vanguard Group in Australia is seeking a Delivery Manager for Contact Center Technology critical to the transformation of service channels. You will ensure the successful delivery and operational success of technology solutions, collaborating with multiple teams to enhance client and agent experiences.
The ideal candidate has a strong background in contact-centre technology, experience with Dynamics365, and is adept at managing cross-functional teams in regulated environments. This role offers a hybrid working model fostering collaboration and flexibility.
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