* Flexible Working Arrangements, Full time and Part time options may be offered.
* Enjoy a safe and respectful workplace with an inclusive culture
* $96,737 - $106,950 (plus 15.4% superannuation)
Our participants, Our people, Our purpose
Currently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 717,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.
A new role awaits
The Disability Supports Team (DST) is a specialised function within the Office of Agency Accessibility and Inclusion (OAAI), dedicated to supporting APS employees with disability across the NDIA. The team provides tailored, individualised services that enable staff to perform their roles effectively and confidently.
This position provides detailed technical, professional, policy, and operational advice in relation to complex and sensitive matters. The role contributes to strategic planning, project delivery, and policy development that supports the NDIA's objective to build a world-leading National Disability Insurance Scheme.
* Affirmative Measures – This job is open ONLY for people with disability. The affirmative measure position is to improve employment opportunities for people with disability in the Australian Public Service. To be part of the affirmative measures employment process applicants must be able to provide evidence of their disability at the offer stage.
Where you can add value
The Disability Liaison Officer works collaboratively with employees, managers, and enabling services to ensure workplace adjustments are identified, assessed, and implemented effectively.
Key responsibilities of the role include but are not limited to:
* Providing expert advice and support on workplace adjustments, access, and inclusion.
* Interpreting and applying legislation, policy, agreements, and guidelines to recommend tailored solutions.
* Case management and record-keeping skills, including maintaining accurate documentation, tracking issues through resolution, and ensuring compliance with relevant policies and procedures.
* Coordinating and monitoring workplace assessments and the implementation of adjustments and supports.
* Acting as a pathway for employees to access professional services for workplace assessments.
* Liaising with internal stakeholders (e.g. ICT, Property, HR) and external providers to broker and deliver adjustments.
* Supporting new starters with disability during onboarding to ensure timely implementation of supports.
* Educating and guiding people leaders to build disability confidence and inclusive leadership capability.
* Establishing and maintaining professional relationships built on trust, transparency, and respect.
Enough about us, let's talk about you
As an ideal candidate you will be a skilled and adaptable professional who brings technical expertise, strategic insight, and a strong commitment to inclusion. You thrive in a collaborative environment and are confident working independently to deliver high-quality outcomes.
You are also highly organised and understand the importance of accurate and confidential record keeping. You manage cases using a structured, case management approach—documenting interactions, tracking progress, and ensuring timely follow-up. Your ability to maintain clear and consistent records supports transparency, accountability, and continuity of service.
You are passionate about accessibility and inclusion, and bring a proactive, solutions-focused mindset to your work. Your ability to build trust, communicate effectively, and navigate sensitive issues makes you a valued partner to employees and managers alike.
Your NDIA Experience
We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.
* You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 717,000 Australians.
* Access to higher superannuation and above market leave entitlements
* Competitive remuneration and working conditions that support a positive work life balance
* Access to ongoing professional development and learning
While this role is ideally performed from any listed NDIA Office, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.
Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.
Applications for this role close at 11:30PM on 5th November 2025 AEST.
If you have any questions, please contact Errin Cleghorn on or email
With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.
NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on
RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.
There are certain roles within the National Disability Insurance Agency that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.
Candidate Pack - APS 6 DLO NDIA (AM - Disability) - WORD Opens in new window
Candidate Pack - APS 6 DLO NDIA (AM - Disability) - PDF Opens in new window