Customer Service Role Overview
We are seeking an individual to fulfill a critical customer service role, ensuring seamless communication and efficient issue resolution.
Main Responsibilities:
* Engage with customers via phone or in-person, providing timely responses to inquiries regarding product pricing and availability.
* Process invoices and credits accurately and efficiently.
* Participate in inventory management tasks such as picking and packing, and stock takes as required.
Essential Skills and Qualifications:
* Demonstrate exceptional communication skills, prioritizing customer satisfaction.
* Showcase ability to work collaboratively within a dynamic team environment.
* Prior experience in parts interpretation or relevant industry knowledge is highly valued but not mandatory.