Patient Services Officer (Medical Receptionist) page is loaded## Patient Services Officer (Medical Receptionist)locations: Frenchs Forest, Sydneytime type: Full timeposted on: Posted Todayjob requisition id: R0022883At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.**Join a team making a meaningful difference every day.**GenesisCare is seeking an enthusiastic, compassionate, and efficient **Patient Services Officer (Medical Receptionist)** to join our friendly clinic team in **Frenchs Forest** on a **permanent full‐time basis**.As the first point of contact for our patients, you will play a vital role in supporting individuals throughout their cancer care journey. This is a fast‐paced, varied role where your professionalism, empathy, and ability to adapt to changing priorities will help create a positive experience for every patient who walks through our doors.If you are committed to delivering exceptional customer service and want to contribute to a purpose‐driven organisation, we would love to hear from you.**More specifically, you will:*** Work efficiently in a fast-paced administrative role where customer focus remains the top priority.* Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.* Adapt to and manage an environment where there is ongoing change and competing priorities.* Book and confirm patients for appointments and consultations.* Billing and receipting at time of appointment.* Accurately process relevant paperwork including data entry.* Ensure the smooth running of the clinic.* Continuously liaise with the team to ensure efficient processes.* Manage patient records and filing of patient notes. **We're interested in hearing from people who have:*** Demonstrated ability to provide excellent patient care and customer service.* Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.* Proven experience to work successfully both independently and in a team environment.* Exceptional phone manner and ability to handle a high volume of patient inquiries.* High attention to detail and excellent organisational skills.**Benefits of joining our team:*** Qantas membership discount, gym membership discount, Bupa discount.* Fitness Passport - enabling unlimited access and value across extensive choice of fitness facilities.* Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing organisation.* The opportunity to work for one of the most influential healthcare providers* All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling**About GenesisCare**By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose. GenesisCare is an Equal Opportunity Employer.[](blob:https://genesiscare.wd1.myworkdayjobs.com/d02eb29e-3fc0-46c7-a19c-9ab4e3aad7dd)0:00 / 1:37
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