Job Title
Telstra Retail: Customer Service & Sales Consultant – Hobart
Employment Type
Permanent
Closing Date
30 June 2026 11:59pm
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in‐store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech‐curious problem solvers to build a meaningful career within an iconic Australian brand.
Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. Every day is an opportunity to showcase your X‐factor. To ensure you're at the top of your game, you will be continually trained on all the latest cutting‐edge technology and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solve for our customers.
Benefits
* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* Flexible, inclusive approach to parental leave – do it your way!
* Unlimited access to 17,000 learning programs – something for everyone!
* Monthly performance rewards and recognition programs
Locations and Work Hours
We are hiring across Hobart. Casual, part‐time and full‐time roles available. Store hours vary – search your store for details.
Qualifications and Attributes
* Ability to easily build a connection with a variety of new and existing customers
* Appetite to quickly develop customised solutions for customers
* Drive to reach and exceed sales targets and KPIs
* Hunger to learn and grow within the role (and beyond)
* Positive and resilient approach to customer service within a busy environment
* Experience in a customer‐facing role
Application Process
After you've submitted your application, the next step will be an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.
Our Commitment to Diversity and Inclusion
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind, and prioritise creating a workplace culture where everyone is safe and can thrive. We work flexibly at Telstra – talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.
If you require accessibility support or adjustments during the recruitment process, please send an email to disabilityandaccessibility@team.telstra.com.
Working at Telstra, we all have reasons – endless career opportunities, an amazing work‐life balance, and the chance to make a difference. We support the things that matter most, making it easy for everyone to apply.
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