We are seeking a seasoned and results-driven Regional General Manager to lead and oversee our comprehensive express delivery operations within the (e.g., Southeast Asia) region. This pivotal role holds full Profit & Loss (P&L) responsibility and is charged with driving sustainable growth, operational excellence, and superior customer experience. The ideal candidate will be a strategic thinker with a deep understanding of the logistics landscape, possessing the leadership prowess to expand our market presence, optimise our network, and lead a high-performing regional team.
Key Responsibilities
Strategic Leadership & Business Growth
Develop and execute the regional business strategy aligned with the company's global objectives, focusing on market penetration, revenue growth, and profitability.
Conduct thorough market analysis to identify new business opportunities, emerging trends, and competitive threats.
Lead the expansion of the company's service portfolio and geographic coverage within the region.
Build and maintain strong, strategic relationships with key enterprise clients, strategic partners, and local authorities.
Operational Excellence & P&L Management
Hold full accountability for the regional P&L, including budget planning, forecasting, and cost control to achieve financial targets.
Oversee end-to-end express operations, including pick-up, sorting, linehaul, customs clearance, and last-mile delivery, ensuring efficiency, speed, and reliability.
Implement continuous improvement initiatives to optimise the regional network, reduce operational costs, and enhance service quality.
Ensure strict adherence to global security, safety, and compliance standards, as well as local regulations.
Commercial & Market Development
Drive the regional sales and marketing strategy to acquire new customers and increase wallet share from existing accounts.
Set competitive yet profitable pricing strategies for the region.
Champion a customer-centric culture, ensuring the highest levels of customer satisfaction and retention.
Represent the company at industry events, conferences, and media engagements to strengthen the brand's regional presence.
Team Leadership & Organizational Development
Lead, mentor, and develop a high-performing regional team, including sales, operations, finance, and HR functions.
Foster a culture of collaboration, accountability, and excellence across all country operations within the region.
Identify and nurture future leaders, implementing effective succession planning.
Performance Monitoring & Reporting
Establish key performance indicators (KPIs) for the region and monitor performance against targets rigorously.
Provide regular, comprehensive reports to global headquarters on regional performance, market dynamics, and strategic initiatives.
Qualifications & Requirements
Education:
Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field. An MBA or equivalent advanced degree is highly preferred.
Experience:
Minimum of ***** years of progressive leadership experience in the logistics, express parcel, or supply chain industry, with at least 5-7 years in a senior regional or multi-country P&L leadership role. Proven track record of successfully growing a business unit in a competitive international market. Deep, hands-on knowledge of express logistics operations, including cross-border transportation, customs procedures, and last-mile delivery models.
Skills:
Strategic Vision & Business Acumen:
Exceptional ability to develop and execute business strategies.
Financial Literacy:
Strong P&L management skills with a data-driven approach to decision-making.
Leadership & Influence:
Inspirational leader with the ability to manage large, diverse, and remote teams.
Communication & Negotiation:
Outstanding communication, presentation, and stakeholder management skills in English. Proficiency in a key regional language is a strong plus.
Problem-Solving:
Agile and resilient, capable of navigating complex challenges in a fast-paced environment.
Seniority level:
Executive
Employment type:
Full-time
Job function:
Information Technology
Industries:
Truck Transportation
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