Job Description:
* Lead a team of employment consultants to deliver tailored services to job seekers, enabling them to become work-ready through community engagement and participation options.
* Ensure timely and professional service delivery to all clients.
* Collaborate with employment consultants to create job plans aligned with client requirements and contractual obligations.
* Provide relief support to the tasks of employment consultants when required.
* Regularly visit sites to review current practices, identify areas for improvement, and provide recommendations.
* Act as a relief manager when necessary and work closely with site managers to build high-performance teams.
* Mentor and coach talent to enhance business performance and outcomes.
* Foster a supportive work environment that recognises and rewards achievement.
* Effectively address employee concerns, including performance management or discipline where required, with HR guidance.
* Proactively report emerging issues or potential risks to site and operations managers.
* Respond promptly and accurately to enquiries, correspondence, and reporting needs.
Key Requirements:
* Deep understanding of Indigenous culture and protocols, enabling effective communication and engagement with Indigenous communities.
* Willingness to learn and support local people in achieving sustainable outcomes.
* Valid driver's license and relevant Child Suitability Card or ability to obtain one.
* Previous experience in employment services and working in remote communities.
* Knowledge of the RAES program and ability to apply contractual requirements.
* Ability to prioritise and plan workload and operational needs.
* Proficiency in technology, including Windows-based software, internet, and email.
* Understanding of government complexity and relevant skills in Business Management or other related fields.
Why This Role Matters:
This role is critical in supporting the development of our community by providing employment opportunities and improving the lives of our citizens.
By joining this role, you will have the opportunity to make a meaningful impact and be part of a dynamic team that shares your passion for delivering exceptional services.
What We Offer:
We offer a competitive salary, opportunities for professional growth and development, and a collaborative work environment that values diversity and inclusion.