Company: Our client is an established health organisation seeking two experienced Referral Administrators to support a busy referrals and intake function during a period of growth and operational transition. This role will play a key part in ensuring referral processes, client administration and service coordination continue to run smoothly in a fast-paced, collaborative environment. This is a fantastic opportunity for a highly organised administrator who enjoys working in a purpose-driven healthcare or community services environment. The role: Manage referrals and intake processes, ensuring client enquiries and documentation are handled accurately and efficiently Provide administrative support to maintain operational continuity across multiple teams and regions Update and maintain client information, referral records and workflows across CRM systems Liaise with clients and internal stakeholders to coordinate referral outcomes and support service delivery Support intake, administration and process coordination activities across NSW, VIC and QLD teams Learn internal systems and workflows quickly to provide immediate operational support Collaborate effectively with remote teams and multiple leadership groups in a fast-paced environment About you: To be successful in this role, you will have: Strong client service and stakeholder communication skills, with the ability to manage sensitive conversations professionally and empathetically Previous experience in referrals, intake coordination, client services or administration within healthcare, disability, community services or a similar environment Confident using CRM systems for data entry, workflow management and administration support Highly organised with strong attention to detail and the ability to manage competing priorities Adaptable and proactive, with the ability to work effectively during periods of change and transition Requirements: Current or willingness to obtain a Working With Children Check, NDIS Screening Check and Police Check Reference Number: 06800-0013443859 This is a remote position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.