We're seeking energetic, focused, and passionate individuals to join our team.
THE ROLE
This role is rostered across Tuesday to Saturday with varying shift times. By applying, you're confirming your availability to work across these days.
As a Department Supervisor, you will support the store management team by leading your department in providing exceptional customer service to every JD customer. You will be responsible for maintaining the merchandising and visual standards and sales results within your department, coaching and developing your team to deliver great in-store experiences.
* Model exceptional customer service, every customer, every time
* Support and guide team to deliver exceptional service and a 'service over task' environment
* Actively gain, maintain and share product & brand knowledge for your department
* Support management team to improve financial performance within your department
* Work with back of house team to ensure product availability
* Uphold company standards and deliver store visual excellence
WHAT WE'RE LOOKING FOR
* 2-3 years of experience within retail or similar industry
* Passion for delivering an amazing service experience for our customers
* Positive attitude, capacity to create a motivating environment for your team
* Excellent time management skills to ensure daily priorities are executed in a timely manner
* Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members
WHAT'S IN IT FOR YOU?
* Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
* Training and development opportunities to kickstart, evolve and shape your career
* Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
* Access to our attractive staff discount, usable for friends and family
* Access to our Employee Assistance Program & Mental Health champions
* One month paid parental leave for full-time employees
JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.
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