Job Description
Job Type: Contract
Location: Tweed Heads
Job Category: Community Services & Development
Embarking on a career with Social Futures means becoming part of a mission that goes beyond just a job. We are a voice for social change in regional Australia, with a proud history spanning over 50 years.
ABOUT THE ROLE
We are seeking an experienced Team Leader – for the Women's Domestic & Family Violence Housing and Homelessness team, to provide operational leadership across multiple office locations.
IN THIS ROLE, YOU WILL
* Lead, support and supervise frontline program worker teams
* Oversee day-to-day operations, safety and service quality
* Participate in and provide reflective cultural supervision, guidance and coaching to program workers and support staff
* Ensure trauma-informed, person-centred practice is embedded across services
* Maintain compliance with funding agreements, policies and legislative requirements
* Strengthen employee's connection to culture, kinship and community networks
* Work in partnership with Aboriginal Community Controlled Organisations (ACCOs), Elders and local stakeholders
* Foster strong internal and external stakeholder relationships outside (ACCOs)
* Support staff wellbeing, service improvement and positive client outcomes
This is a fixed-term, full-time role until 31 December 2027.
ABOUT YOU
* Qualifications (or equivalent experience) in social work, community services, psychology, welfare or related field
* Understanding of the ongoing impacts of colonisation, intergenerational trauma and systemic disadvantage
* Demonstrated ability to build respectful, trusting relationships with Aboriginal Peoples
* Demonstrated leadership experience within domestic and family violence, homelessness or refuge services
* Excellent communication, leadership and people-management skills
* Demonstrated knowledge of Aboriginal and Torres Strait Islander cultures and the social, historical and systemic factors impacting families
* A commitment to culturally safe, strengths based and trauma-informed practice
* Current unrestricted NSW Driver's Licence
* NSW Working With Children Check
* Satisfactory Criminal Record Check
This position has been identified as a female-only role under the Anti-Discrimination Act 1977 (NSW), Section 31, Exemption #48.
OUR BENEFITS
* Generous Salary packaging options
* Staff Well‐being Program
* Flexible working options
* Opportunity to bank additional days leave per year
* Access to ongoing Learning and Development
* Staff Recognition Program and Organisational Celebration Events
* Organisational paid Parental leave
* Access to Pool Vehicles
Applications close Monday, 15 May 2026.
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