Are you naturally organised with a love of problem-solving? Do you want to design experiences that help people thrive and build a career that goes beyond traditional HR?
If so, we might have the perfect role for you.
As our People Experience (PX) Associate, you’ll join us on a funded apprenticeship in Digital Product Management — a fresh approach that blends people, data, and creativity to design and improve the employee journey.
Note : We have a hybrid approach where many colleagues work in the office 3 days a week, however this role would be fully office-based to learn and develop from the People team. Our offices are based near the Metro Centre in Gateshead.
(Closing date for applications : 22 September)
The role
You’ll be responsible for :
- Supporting recruitment coordination, including scheduling interviews, managing candidate communication, and ensuring smooth processes for hiring managers.
- Delivering onboarding and offboarding experiences that are consistent, engaging, and aligned with our culture.
- Collecting and analysing people data and feedback (e.g. onboarding completion, engagement scores, training uptake) to highlight opportunities for improvement.
- Supporting the research, design, launch, and embedding of Academy modules and other learning & development projects, ensuring they’re well-used and effective.
- Applying product management principles and agile, test‑and‑learn methods to People Experience (PX) initiatives.
- Helping to document repeatable processes and improve accessibility of People resources and knowledge banks.
When you join our crew you get a platform to shine ⭐ … and 25 days annual leave (plus public holidays and your birthday off), social activities and office events including our famous monthly breakfast buffets, as well as a range of wellbeing options, a personal development plan, and a fully funded Digital Product Management apprenticeship.
The person
Ideally you’ll have :
- A strong interest in psychology, employee experience, and design principles.
- Confidence with Microsoft 365, SharePoint, and online learning tools.
- Comfort working with data and feedback to make recommendations.
- Exceptional written English and verbal communication skills.
- Excellent organisation and time management skills, able to balance hands‑on delivery with apprenticeship learning.
- A collaborative style; socially intelligent, supportive, and able to work positively with colleagues across the business.
- A growth mindset; you embrace feedback, learn quickly, and are keen to apply new skills in practice.
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