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Customer service operations manager

Sunshine Coast
beBeeLeadership
Customer Services agent
Posted: 15 September
Offer description

Job Summary

As a Guest Experience Host Team Leader, you will play a key leadership role in driving results and delivering exceptional customer service in a sales environment.

* Lead and motivate a team to meet performance targets by fostering a collaborative and productive work environment.
* Manage front desk operations efficiently, including greeting and registering guests with excellent hospitality skills.
* Provide valuable information on local area attractions and assist with administrative duties to ensure seamless guest experiences.

* Proven experience in a similar hotel position or sales-focused role, with a track record of achieving targets and driving results.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.
* Ability to lead, mentor, and motivate a team to achieve high levels of performance and customer satisfaction.


Our organization values innovation, growth, and customer satisfaction. We offer opportunities for professional development, discounted services, and a dynamic work environment that fosters creativity and teamwork.

We are committed to diversity and inclusion, and welcome applicants from diverse backgrounds.

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