Service Administration for Swimming Pool Maintenence Business
Service Administrator | Platinum Pool Centre | Currumbin Full-Time or Part-Time (School Hours) | Gold Coast
About Us
Platinum Pool Centre is a well‐established and growing Gold Coast business offering pool retail, maintenance, and repair services. We're a tight‐knit team that takes pride in delivering great service — and we're looking for a switched‐on Service Administrator to be the engine room that keeps everything running smoothly.
This is a stable, long‐term role for someone who genuinely loves being organised, takes ownership of their work, and thrives without needing to be micromanaged.
Australian work authorisation is required for this position.
The Role
Based at our Currumbin pool shop, you'll play a central role in keeping our service operations on track. Day‐to‐day, you'll be responsible for:
Scheduling and coordinating jobs for our service and repair teams
Managing our service management system (Tradify experience a bonus)
Invoicing and accounts receivable, including debt collection follow‐up
Answering customer phone enquiries professionally and efficiently
Service inventory management and administration
Assisting with retail customer service in-store when needed
About You
You're the kind of person who notices the details others miss, keeps the balls in the air without being asked, and takes real pride in a job done properly. You'll also bring:
Minimum 1–2 years of administration experience
Demonstrated experience in debt collection processes
Confidence with Tradify, Microsoft Office, or Google Suite
Proficiency in all three software platforms required: Tradify service management app, Microsoft Office, and Google Suite
A professional, friendly phone manner
Experience in a trade, service, or similar fast‐paced business (highly regarded)
Why Join Us?
Flexible hours — full‐time or part‐time school hours, 5 days a week
A genuinely supportive, fun team environment
A stable role with a business that's growing — your contribution matters here
Remuneration discussed with the right candidate — we reward people who bring real value
Apply now with your resume and a brief cover letter telling us why you're the right fit. Applications without a cover letter will not be considered.
#J-18808-Ljbffr