Phillip Stokes Racing Pty Ltd
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Published
November 21, 2025
Expires
December 26, 2025
Location
Pakenham
Category
Office & Admin
Job Type
Full-time
Skills
Highly Organised - Strong Attention to Detail - Strong Verbal & Written Communication - Customer Focused Mindset - Digital Content Creation
Base Salary (AUD)
0
Country
Australia
Street Address
Pakenham Race Course
State
New South Wales
Description
Stokes Racing is EXPANDING
Full-Time | Pakenham
Stokes Racing is seeking a highly organised and client-focused Client Relations & Administration Coordinator to deliver exceptional owner communication, efficient administration and strong support across racing operations, sales and digital content.
This role suits someone who thrives in a fast-paced racing environment, enjoys working with people, and takes pride in delivering professional, timely updates.
Key Responsibilities
Owner Communication & Client Experience
* Provide regular updates on horse progress, racing plans and post-race summaries
* Coordinate phone, email, SMS and CRM communication
* Send videos, photos, trackwork reports and newsletters
* Manage owner attendance for race days, stable visits and events
* Maintain positive relationships and ensure prompt responses to owner enquiries
Administration & Racing Paperwork
* Manage inbox, phone calls and daily communication flow
* Prepare and lodge nominations, acceptances, gear changes, scratchings and stable returns
* Maintain accurate horse records, compliance documentation and PRISM data
* Process registrations, ownership transfers and syndicate documentation
* Coordinate scheduling, reminders and administrative support for trainers and stable staff
Sales, Raceday & General Stable Support
* Assist with sales preparation, catalogue notes, pedigrees and promotional materials
* Liaise with bloodstock agents and prospective owners
* Attend race meetings, represent the stable and host owners on course
* Help with logistics, transport coordination and race day content
Social Media & Digital Content
* Create and schedule content across social platforms
* Capture photos and videos of horses and stable activities
* Draft newsletters and assist with podcast planning/recording
* Manage engagement, inquiries and content calendars
Skills & Experience
* Strong verbal and written communication
* Excellent relationship-building skills with a customer-focused mindset
* Highly organised with strong attention to detail
* Experience with CRM systems and racing administration is advantageous
* Ability to manage deadlines in a fast-paced environment
* Digital content creation experience (social media, newsletters, photo/video)
* Racing industry knowledge beneficial but not essential
What We Offer
* Attractive salary for the right candidate
* Supportive, ambitious and professional team environment
* Opportunities for growth, development and involvement in major racing moments