Overview
Take on the role of Store Manager at Petstock and lead a passionate team in delivering the world‐class customer service we're known for, playing a key role in the success of the Petstock Group.
Responsibilities
* Lead by example, mentoring and inspiring your team daily.
* Coach your team to achieve and develop their knowledge and skills.
* Lead from the front by consistently providing an exceptional customer experience.
* Create a strong safety mindset and foster a culture of safety within your team.
* Recruit, onboard, and induct high‐calibre new team members.
* Manage stock effectively, ensuring accuracy and that the team follows stock integrity processes.
* Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services.
* Create a fun, supportive in‐store culture where your team loves coming to work every day.
* Proactively support local marketing opportunities and sponsorships.
Qualifications
* Experience in a similar store leadership role or readiness to take the next step up in your retail management career.
* Demonstrated drive to achieve and exceed sales targets.
* Strong leadership with the ability to motivate and build a high‐performing team while fostering a positive culture.
* Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks.
* Ability to drive safe work, health and safety practices.
* Established business acumen.
* Ability to be flexible and adapt to changing work conditions.
* Strong interpersonal skills with the ability to build relationships and rapport with customers and the team.
Benefits
* Free access to mental health, financial and wellbeing support services.
* Paid parental leave of up to four weeks.
* Opportunity to purchase up to two weeks of additional paid leave.
* Health and wellness services available at a great corporate discount.
* Exclusive access to Workplace Banking.
Equal Employment Opportunity Statement
We are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
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