Precision Automotive Equipment is a national leader in supplying, installing, and servicing world class automotive workshop equipment. We keep Australia's most modern workshops moving — and now we're looking for a skilled professional to join our growing service team.
Job Description
As a Spare Parts Coordinator, you will play a key role in ensuring the timely availability of parts to support both internal teams and external customers. You will manage inventory to meet operational demands while maintaining high levels of accuracy and efficiency.
This role also oversees the warranty process, ensuring claims are processed promptly and in collaboration with relevant stakeholders.
We're looking for a highly organised individual with strong communication skills and the ability to build effective relationships—critical to delivering excellent customer satisfaction. You will be detail-oriented, proactive, and capable of managing a large inventory with precision while driving continuous efficiency in all aspects of the role.
Key Responsibilities
* Ensure processes are followed to maximise parts availability and minimise customer downtime
* Receive, process, and dispatch parts orders, keeping relevant stakeholders updated
* Optimise warehouse storage to maximise space and maintain a logical, organised system
* Manage inventory to ensure alignment between physical stock and system records
* Coordinate and process warranty claims efficiently in collaboration with service teams
* Maintain accurate inventory levels and data integrity
* Complete routine tasks to effectively manage and maintain inventory
* Build and maintain strong relationships with PAE, Burson, and Bapcor businesses, balancing competing priorities
* Deliver and manage high levels of customer satisfaction
* Lead a zero-harm culture through effective risk management and proactive safety engagement
* Ensure compliance with all relevant WHS&E policies and procedures
Qualifications
* Experience managing parts inventory
* Background in warehousing operations (preferred)
* Understanding of the automotive aftermarket across trade and retail sectors (preferred)
* Demonstrated customer management experience
* Strong and effective communication skills
* Excellent time management and organisational abilities
* Experience using Momentum Pro (preferred)
* Proficient in Microsoft Office and general computer applications
* Forklift licence or willingness to obtain one (preferred)
* Adaptable mindset with a willingness to improve processes and embrace change
Benefits
* A competitive salary, fully maintained vehicle
* Staff discounts across Bapcor business
* Long established, secure and growing business with career development opportunities
* A great team, culture and inclusive workplace
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