Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast‐paced clinic located in Malvern. The role will be full‐time (Mon‐Fri) and requires rotation through our Balaclava and Elsternwick clinics.
Responsibilities
* Manage all phone enquiries in a timely, professional and confidential manner
* Front‐of‐house reception / greet patients upon arrival
* Schedule appointments for patients and referrers
* Issue patient invoices/receipts and process Medicare rebates as required
* Enter and update patient registration details
* Ensure the reception and waiting area is clean and presentable at all times
About You
* Customer Focus: Experience in a customer‐facing role is a plus
* Willingness to Learn: Ready to dive into medical imaging terminology
* Tech Savvy: Advanced computer and keyboard skills are a must
* Service Excellence: Deliver exceptional customer service every time
* People Skills: Show care, compassion, and empathy to our patients
* Problem‐Solving: Optimise appointment slots with your analytical skills
* Time Management: Stay organised and meet team KPIs
* Positive Attitude: A "can‐do" attitude that builds rapport with patients, staff, and professionals easily
Benefits
* Career pathways through training, mentorship, and advancement opportunities
* Exclusive access to MRI and Sonography traineeships
* A supportive, team‐focused culture where your voice is valued
* Work‐life balance with predictable hours and no shift work required
* Staff recognition & Awards – We celebrate your success
* Corporate perks & discounts + health and wellness benefits
* Fitness Passport access – over 1,000 gyms nationwide
* Discounted private health insurance
* Novated leasing and salary sacrifice
* Paid parental leave – Because family comes first
* Flexible and supportive working arrangements
Equal Opportunity
We believe diversity in all its forms enriches the workplace; regardless of, but not limited to gender, age, disability, nationality, culture, religious beliefs and sexual orientation. We know great minds don't think alike, so as an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome and consider applications from all qualified candidates, regardless of their background.
#J-18808-Ljbffr