* nstall, configure, and maintain servers, operating systems, and enterprise applications.
* Monitor system performance and troubleshoot hardware/software issues.
* Manage Active Directory, DNS, DHCP, and user access controls.
* Configure and support cloud platforms such as Azure or Google Cloud.
* Perform system backups, disaster recovery, and security patching.
* Ensure network and system security compliance.
* Configure and manage: Routers Switches Firewalls VPNs Wireless networks
* Troubleshoot network connectivity and performance issues.
* Monitor LAN/WAN infrastructure and internet connectivity.
* Implement network security and access controls.
* Collaborate with IT teams and vendors to resolve technical issues.
* Prepare technical documentation and system reports.
* Operating System knowledge : Windows 10/11 Troubleshooting, Basic windows server management, user Account management
* H/W Troubleshooting
* AD & office support
* Ticketing Tools
* Remote support tools
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