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Compliance & assurance support officer

Geelong
Karingal
Posted: 5 June
Offer description

Salary: $68,330 to $74,554

Employment status: Full-time, Ongoing

Job Number: 3309

Hey you!

genU is looking for a Compliance & Assurance Officer to support and strengthen compliance across workforce practices and client services, ensuring accurate records, effective onboarding, and adherence to governance and regulatory standards.

A t genU, we're a profit‐for‐purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community‐focused initiatives,we'rehere to help people live their best lives.

Whatyou'lldo

As a Compliance & Assurance Officer in Client Services team you'll:

* Maintain staff training records, onboarding compliance, and client documentation to meet organisational and regulatory requirements.
* Support compliance systems, including data entry, reporting, audits, and ensuring accurate, up‐to‐date information and data integrity.
* Assist with monitoring compliance status, following up outstanding requirements, and supporting audit preparation and reviews.
* Collaborate with internal teams to promote compliance awareness, respond to queries, and support safe, effective service delivery.
What you'll bring
* Strong understanding of organisational policies, procedures, and external regulatory frameworks, with the ability to interpret and apply them effectively.
* Experience in risk management, including health, safety, safeguarding, and service delivery risks.
* Highly developed organisational, problem‐solving, and time management skills with the ability to work autonomously and meet KPIs.
* Excellent communication and stakeholder engagement skills, with experience building relationships and supporting service development for people with diverse needs.

(You'llalso needanNDIS Worker Screening Check and Orientation Module Certificate – butdon'tworry,we'llhelp guide you through this.)

Bonus Points for
* CareLink or Lumary experience.
* Understanding of the disability sector.
* Experience using a CRM system.
You'll also get
* Flexibility - hybrid working option (post 6 month probation)
* Salary packaging -up to $15,900 tax‐free plus meal/entertainment benefits
* Purchased leave options -the ability to buyadditionalannual leave to support work‐life balance and flexibility.
* Discounts -savings at 450+ retailers including Coles, Woolworths & JB Hi‐Fi
* Wellbeing support -24/7 access to a holistic employeeassistanceprogram
* Referral bonus -bring great people with you and be rewarded

We are committed to ensuring anaccessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at or 03 5249 6119.

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