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Client administration coordinator

Brisbane
Hays | Office Support
USD 60,000 - USD 80,000 a year
Posted: 27 November
Offer description

Your new company

This well-established Australian law firm has a long-standing presence in the legal industry. They offer comprehensive commercial legal services across a wide range of sectors. With a client-driven focus, this firm has developed strong relationships with businesses, government entities, and individuals providing tailored legal solutions. They pride themselves on ensuring an inclusive culture that values collaboration, diversity and growth.

Your new role

You'll be playing a key part in delivering high-quality service to both internal and external clients through accurate record management, close collaboration with internal stakeholders, and adherence to established policies and procedures. A strong focus on customer service and operational excellence is essential.

Responsibilities:

* Opening new files, including conducting relevant searches and checks
* Reviewing and maintaining accurate client information
* Ensuring timely issuance of Cost Agreements
* Identifying and escalating compliance matters when required
* Processing new client details for billing purposes
* Assisting with company registrations and trust deed establishment
* Collaborating effectively and providing high quality support across teams as needed

What you'll need to succeed

Your previous administration and client coordination experience will be highly beneficial, as well as:

* Exceptional attention to detail
* A positive, energetic, and professional attitude
* Strong interpersonal skills and a collaborative mindset
* A client-focused approach with a commitment to service excellence
* Accountability and ownership of tasks, with a focus on timely delivery
* The ability to plan and execute work with consideration for both immediate and long-term impacts
* Clear and professional communication skills, both written and verbal
* A sound understanding of relevant systems, procedures, and policies
* Effective prioritisation and time management across competing deadlines

What you'll get in return

In return for your hard work, you'll be rewarded with:

* An attractive Salary Package (dependent on experience)
* 1 day work from home per week
* Learning and Development Opportunities
* Diverse and Inclusive working environment
* Health and wellbeing program including subsidised gym membership

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Phoebe Brosnan on

If this job isn't quite right for you, but you are looking for a new position, please contact Phoebe for a confidential discussion about your career.

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