We're looking for an innovative and customer‐centric Channel Account Manager to support and grow enterprise end‐user relationships and sales in your region. You'll be part of a high‐energy, fast‐paced team that thrives on impact. In this hybrid role combining account management and technical consulting, you'll work directly with enterprise customers, helping them solve complex wireless networking challenges.
Key Responsibilities
* Drive Revenue: Own and exceed regional revenue targets by expanding existing accounts and acquiring new enterprise customers.
* Manage Relationships: Build long‐term partnerships with end‐users and channel partners, acting as a trusted advisor for their Wi‐Fi needs.
* Develop Pipeline: Identify and qualify opportunities, nurture leads, and guide them through the sales cycle using Salesforce.
* Partner Engagement: Collaborate with inside sales, marketing, and global systems integrators to close deals and drive adoption of Ekahau solutions.
* Customer Success: Ensure clients are getting maximum value from our solutions through effective onboarding, training, and ongoing support.
* Market Intelligence: Share customer insights and competitive intelligence with product and strategy teams to inform ongoing improvements.
* Travel: Attend client meetings, industry events, and internal team gatherings as needed.
Job Qualifications
* 7+ years of enterprise sales or technical account management experience, preferably in networking or Wi‐Fi infrastructure.
* Proven ability to build and manage relationships with global enterprise clients (Fortune/Global 2000).
* Strong consultative & competitive selling and solution‐oriented mindset.
* Experience working with vendors such as Cisco, HPE, Juniper, Extreme, and tier‐one SIs (e.g., NTT, ATEA, Softcat, WWT, GSI's and national integrators).
* Excellent communication skills—able to translate complex technical concepts for various audiences and confidence to present at events.
* Highly self‐motivated with exceptional attention to detail and follow‐through.
* Ability to thrive in a fast‐paced, evolving environment with minimal supervision.
* Proficiency with CRM tools like Salesforce, PPT and other similar applications.
* Willingness to travel as needed (estimated 50%).
Compensation Range
Base salary range: $120,000 – $135,000. Actual compensation is determined by a combination of job‐related knowledge, skills, experience, geographic location, and company performance.
Benefits
Competitive salaries and robust, health and wellness‐focused benefits. Paid time off and a commitment to work–life balance.
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, diversity, equity, and inclusion (DEI) are integral principles that enable the attraction and retention of the best talent. Our hiring practices ensure fairness, equal opportunity, and belonging for all employees.
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