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Digital marketing account manager

Gold Coast
at
Accountancy Manager
Posted: 6 June
Offer description

Join an Award-Winning PPC Marketing Agency

Conversion Advantage is an award-winning PPC marketing agency based on the Gold Coast, working with clients across Australia and New Zealand.

We specialise in helping businesses grow through high-performing Google Ads, Meta Ads, paid media strategy, analytics, conversion tracking, and conversion-focused marketing.

In 2026, we were nominated for two APAC Search Marketing Awards and won Best PPC Local Marketing Campaign APAC, recognising our commitment to strategic thinking, performance, and results-driven digital marketing.

We're now looking for an experienced Digital Marketing Account Manager to join our team and help us continue building one of Australia and New Zealand's leading PPC and performance marketing agencies.

You'll manage client relationships, develop strategy, execute campaigns, and help clients generate more leads, sales, and growth.

The Opportunity

* Account Management
* Campaign Execution
* Performance Reporting
* Client Growth & Retention

You'll become the primary marketing contact for a portfolio of clients and be responsible for both the strategic direction and execution of their digital marketing activities.

This role is ideal for someone who enjoys working directly with clients, developing marketing strategies, managing campaigns, and helping businesses grow.

What You'll Be Responsible For

* Managing a portfolio of digital marketing clients
* Acting as the primary point of contact for assigned accounts
* Building strong long-term client relationships
* Leading monthly strategy meetings and performance reviews
* Presenting campaign results, insights, and recommendations
* Developing quarterly marketing plans and growth strategies
* Managing client expectations and project delivery
* Identifying opportunities to grow client accounts and marketing investment
* Working closely with business owners, marketing managers, and key stakeholders
* Becoming a trusted advisor to clients on digital marketing strategy

Google Ads Management

* Managing and optimising Google Ads campaigns
* Conducting keyword research and competitor analysis
* Improving campaign performance and lead quality
* Managing campaign budgets and identifying growth opportunities
* Monitoring conversion rates, CPA, ROAS, and overall campaign performance
* Developing campaign structures and targeting strategies

Meta Ads Management

* Managing and optimising Facebook and Instagram campaigns
* Developing audience targeting and remarketing strategies
* Monitoring and improving campaign performance
* Working with the creative team on campaign messaging and creative assets
* Identifying opportunities to improve results and scale campaigns

Analytics & Reporting

* Monitoring campaign performance across all marketing channels
* Analysing data and identifying opportunities for improvement
* Maintaining conversion tracking and analytics systems
* Creating monthly client reports
* Presenting actionable insights and recommendations

Key Performance Indicators

* Leads
* Conversion Rates
* Cost Per Acquisition (CPA)
* Return On Ad Spend (ROAS)
* Customer Acquisition Cost (CAC)

Client Growth & Retention

* A major focus of this role is helping grow client accounts and delivering long-term value.
* Identify growth opportunities across existing accounts
* Recommend new marketing initiatives and campaigns
* Improve client retention and satisfaction
* Help clients increase marketing performance and marketing maturity
* Build trusted relationships that lead to long-term partnerships
* Identify opportunities to introduce additional agency services where appropriate
* Contribute to agency growth through account expansion and referrals
* Success in this role is measured not only by campaign performance but also by client satisfaction, retention, and account growth.

What We're Looking For

* 3+ years' experience in digital marketing
* Experience managing client accounts in an agency environment
* Experience using Google Analytics 4
* Experience with Google Tag Manager and conversion tracking
* Strong analytical and reporting skills
* Excellent communication and presentation skills
* Ability to manage multiple projects and priorities
* Strong organisational and time‐management skills

Advantageous Skills & Experience

* SEO experience
* Experience with HubSpot, ActiveCampaign, Klaviyo, Mailchimp, or similar platforms
* Experience managing lead generation campaigns
* Experience managing eCommerce campaigns
* Basic copywriting skills
* Previous agency experience

We're Looking for Someone Who

* Takes ownership and responsibility
* Thinks strategically and commercially
* Loves solving marketing challenges
* Enjoys working directly with clients
* Can balance strategy and execution
* Is proactive rather than reactive
* Wants to continuously learn and improve
* Understands that marketing should ultimately drive business growth
* Enjoys working as part of a collaborative team

Your Support Team

* A design team to help with creative assets, landing pages, and campaign visuals
* Marketing operations support to assist with implementation, systems, reporting, and campaign delivery
* Two experienced account managers who you'll collaborate with and learn from
* Senior agency leadership to assist with strategy, client growth, and campaign direction

Performance Bonuses

In addition to your base salary, this role includes performance bonuses for helping grow the agency.

* Growing existing client accounts
* Identifying upsell opportunities
* Expanding clients into additional agency services
* Generating referrals from existing clients
* Bringing new business opportunities into the agency
* Contributing to long‐term client retention and account growth

What We Offer

* $90,000 base salary + super
* New Business & Account Growth Bonuses
* Ongoing professional development and training
* Exposure to multiple industries and marketing channels
* Flexible and supportive team environment
* Opportunity to work directly with business owners and marketing leaders
* Access to leading marketing tools and platforms
* A collaborative, performance-focused agency culture

Why Join Conversion Advantage?

This is not a role where you'll simply manage campaigns.

You'll help businesses grow.

You'll work across strategy, Google Ads, Meta Ads, analytics, client management, and business growth while helping ambitious companies generate more leads, sales, and revenue.

You'll have the opportunity to become a trusted marketing advisor, work alongside a talented team, and contribute directly to client success.

Most importantly, you'll have the opportunity to share in the growth you help create through our account growth and new business bonus structure.

If you're looking for a role where your expertise is valued, your ideas matter, and your work directly impacts business growth, we'd love to hear from you.

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