As first point of contact for all customers, our team members will:
* Support our Optometrists with pre-testing
* Offer our customers frame styling advice
* Dispense glasses with various lens options
* Build robust rapport and create a memorable customer journey
Skills and Experience
* Enthusiasm: Passionate about creating meaningful connections and supporting the wider community through eye care
* Communication Skills: Excellent verbal skills with strong attention to detail
* Teamwork: Ability to build genuine and supportive relationships with colleagues to thrive and achieve goals together
* Practical Abilities: Previous retail/customer service experience is required. Optical experience will be highly desired, however full optics training will be provided!
Benefits and Perks
* Two FREE pairs of glasses per year!
* Birthday and Volunteer leave
* 30% off for your family and friends
* Staff referral incentives
* Work with major brands like Marc Jacobs, Ted Baker, Tommy Hilfiger, Country Road, and more!
* Health & wellbeing support including Employee Assistance for you and your family
* In-depth onboarding process and tailored career progression for a stable future
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