**Make a Positive Impact as a Correctional Case Officer**
You will play a key role in supervising, managing, and supporting inmates while ensuring safety, security, and rehabilitation in a respectful and structured environment.
This is an exciting opportunity to work at Clarence Correctional Centre, helping inmates prepare for reintegration into society. You will be part of a multidisciplinary team that ensures inmate welfare.
Responsibilities include:
* Supervise and manage inmates while promoting rehabilitation and reintegration
* Conduct searches, monitor inmate activities, and maintain a structured, secure environment
* Use communication and problem-solving skills to defuse tense situations and maintain order
You don't need experience—just the right mindset. We will provide full training to ensure you have the skills and knowledge required for this role.
**Required Skills and Qualifications:**
* Willingness to complete Certificate III in Correctional Practice (fully funded)
* Strong communication, empathy, and resilience
* Ability to stay calm under pressure and solve problems with sound judgment
* Physical fitness to meet role demands
* A valid Driver's Licence
As this is a position of trust, shortlisted candidates will undergo a Police Check and full probity assessment.
**Benefits:**
* 5 weeks annual leave
* Every second weekend off – enjoy a 7-day fortnight roster
* Uniforms and lunch provided
* 24/7 access to medical & mental health support via Sonder
* Flexible salary packaging options
* Ongoing career progression and development opportunities
**Serco Values Diversity and Inclusion:**
We seek and celebrate diversity and encourage applications from all backgrounds and cultures. Join our community and contribute to making a positive impact.