Introduction
IBM Consulting Client Innovation Centres (CIC) in Australia are affiliated to IBM's Globally Integrated Capability network that delivers deep industry and technical expertise to IBM's clients worldwide. The centres provide value‐added support and innovative solutions to address our client needs. IBM Consulting is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome‐focused methodologies and deep industry expertise, IBM Consulting empowers clients to digitally reinvent their business and gain a competitive edge in the cognitive era.
Opportunity
We have an opportunity for an energetic, motivated, and positive team player to take on the role of Project Support Specialist – SAP AMS within our Client Innovation Centre in Ballarat.
Your Role and Responsibilities
* Working with stream Project Managers to maintain and track resourcing requirements for multiple projects as part of a large SAP program.
* Track and manage complex project financials, resource allocation, and commercials on a day‐to‐day basis within the operations team.
* Manage, track and report on project resource compliance for the client.
* Manage client communications between project offices to meet and align on project administration outcomes and processes for a large SAP Program.
* Demonstrate and promote a culture of innovation, automation, standardisation, and continuous improvement.
* Consistently look for ways to improve working methods and incorporate automation into project administration.
* Collaborate with a broader program operations team to implement continuous improvement across all processes.
Mandatory Requirements
* Be an Australian Citizen and eligible for AGSVA Clearance.
* Ability to work at the IBM Client Innovation Centre in Ballarat.
* Satisfy a National Police check.
Required Technical and Professional Expertise
* Demonstrated experience in project financial and commercial management.
* Understanding of SAP technology.
* Expertise in Microsoft Suite, specifically Excel.
* Experience with project office administration tasks including resource management, data security and privacy, invoice management, and contractor management.
* Strong project management skills and ability to manage multiple initiatives concurrently.
* Ability to work collaboratively with client and IBM commercial stakeholders to achieve requirements.
* Support a culture of innovation, automation, standardisation, and continuous improvement.
* Demonstrated ability to collaborate with team members to build strong working relationships.
* Experience using collaborative tools such as Mural and Trello.
* Demonstrate a growth mindset and be an enabler.
* Apply Agile and Design Thinking Methodology for problem solving.
* Willingness to participate in client interactions and build trust.
* Ability to handle ambiguity, understand client goals, and adapt rapidly to changes in requirements.
* Work independently and seek assistance from leadership when needed on ambiguous requests or processes.
* Previous experience in the project management office functions including financial, resource and invoicing management.
* Ability to understand and assimilate diverse viewpoints.
* Loves working in a team‐focused environment.
* Possesses natural leadership skills and thrives in a collaborative culture.
* Willingness to take ownership of challenging tasks beyond initial scope.
* Willingness to engage with others and seek continuous improvement through feedback.
* Resilience and ability to transform setbacks into growth opportunities.
* Strong analytical skills with the ability to interpret and present analytics to management.
* Experience with Lean, Agile, and Design Thinking methodologies.
* Prior experience building reports in SharePoint and Power BI is ideal, but not mandatory.
Preferred Technical and Professional Experience
* SAP HANA Product Knowledge: Exposure to SAP HANA products and their features and capabilities to deliver successful solutions.
* Project Management Methodologies: Familiarity with developing and executing project plans, resource allocation, and budget management.
* ADM Project Management: Experience managing Application Development and Maintenance (ADM) projects for SAP HANA systems.
#J-18808-Ljbffr