We're seeking a dedicated Admin Officer to support our aged care team and help ensure our residents receive the highest standard of care.
In this vital role, you'll be at the heart of our service — coordinating rosters, managing documentation, liaising with families and healthcare professionals, and keeping daily operations running smoothly. Your attention to detail and warm, professional approach will help create a welcoming and supportive environment for residents, families, and staff alike.
As an integral part of the team, you will:
* Provide a professional and friendly reception to our residents, families, visitors, and staff.
* Create and maintain fortnightly rosters for staff, managing master rosters, daily allocation sheets and offering all shifts out, covering sick calls etc. that meet all service delivery requirements within the facility.
* Sick Leave Management, Parental Leave, Shift Swaps, Permanent Shift Changes for TCP Staff.
* Undertake essential administrative functions such as rostering, payroll preparation, compliance, and interacting with all staff.
* Perform general administrative duties such as filing, archiving, staff onboarding offboarding and other duties as directed by the Facility Manager.
* Managing agency staff.
* Scheduling of students across the facility during placements.
* Assist the Facility Manager and other senior staff with tasks as required.
Requirements of the role
* Extensive knowledge of rostering practices and systems and strong problem-solving ability.
* Payroll experience preferred but not essential
* Experience in front-facing administration/reception in a fast-paced, dynamic environment.
* Passion for delivering quality customer service and excellent relationship building skills.
* High levels of accuracy and data entry skills.
* Aged Care Experience desirable but not essential.
Benefits
* Competitive rates of pay.
* Ongoing training and opportunities for career growth.
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