Luxury Travel Consultant – Flight Centre – Australia Wide
Job no: 526707
Brand: FC Collection
Work type: Full time, Hybrid
Location: Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia
Categories: Sales and Customer Service
If you're an experienced Travel Consultant with a passion for the finer things in life while travelling, you'll fit right into our Luxury Travel team. Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing – travel!
How you'll be opening up the world for our customers
As a Travel Consultant in our Luxury Travel team, you will help to plan, book and coordinate your customers' next amazing luxury travel experience. You'll be building unique itineraries for your customers with their every need front of mind to ensure they have a premium experience from "Bon Voyage" to "Welcome Home". You will be booking everything from first‐class flights to five‐star hotels, premium tours, luxury cruising, travel insurance and more. You will be working towards KPI's and incentive targets, therefore building your customer relationships will be critical to your success in this role.
What it takes to be a Luxury Travel expert
* Minimum of 5 years experience as a Travel Consultant and you're the go‐to person in your circle for travel recommendations, tips and tricks
* Eager to provide exceptional service to welcome new customers to your existing database of loyal clientele
* Proven success in achieving KPIs and sales targets
* Seek out new ways to build on your success and think outside of the box for your customers to find the best travel solution for them
* Understand the importance of organisation and managing time effectively to achieve the best result and stay on top of work
* Good at people skills and at behind‐the‐scenes tasks such as building itineraries, invoicing, operating complex booking systems and juggling different programs with a customer in front of you
* Know your way around GDS and you're confident with complex computer systems
* Extra points if you have personal experience with luxury travel
Your First Class Employee Benefits
* Hybrid working arrangements with flexibility while fostering a culture of collaboration through in‐person iterations
* Base wage plus uncapped incentive payment structure – earn a percentage of every sale from day one, no limit on earnings
* Time to provide support your loyal clientele deserves and foster great relationships – you won't be serving a constant queue, but the organic enquiries will allow you to go above and beyond your sales targets
* Will join a highly experienced and skillful team
* Unlock your wanderlust – score incredible travel deals for you, your friends and family, and be invited to try premium air, cruise and land products through supplier families
* Career opportunities in a network of brands and businesses worldwide – promotions from within
* Experience Flight Centre culture events such as the Global Gathering and Reward & Recognition throughout the year
* Workplace that values individualism – come as you are
Don't miss your flight! Apply now for one of the best adventures you'll have.
Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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