Canberra Rape Crisis Centre (CRCC) is a non‐government, not‐for‐profit organisation dedicated to eliminating sexual violence against adults and children of all genders. CRCC provides free, professional and confidential counselling and support for survivors of sexual violence and their families.
CRCC is an equal‐opportunity employer and values diversity. All applicants will be considered for employment regardless of age, race, religion, sexuality, family responsibilities, gender identity, cultural background or disability. Due to the nature of the role CRCC is seeking a female identifying person for this position.
We are looking for a qualified, experienced and values‐driven Clinical Director to lead the strategic, clinical and operational direction of our clinical and program services supporting victim survivors of sexual violence. The Clinical Director will provide strategic, operational and clinical leadership across CRCC's counselling, crisis response and therapeutic support programs.
The role will hold master level qualifications, have senior leadership experience in a similar role and involve both direct clinical work with clients and supervision of clinical staff, focusing on continuous professional development and ensuring services meet the organisation's strategic and operational goals and quality standards.
Key Responsibilities Clinical Leadership and Supervision
* Lead and oversee the clinical teams, ensuring the effective, trauma‐informed, and compassionate delivery of services.
* Provide regular clinical supervision, guidance and professional support to counsellors, fostering a collaborative and positive work environment.
* Ensure clinical services are in accordance with ethical standards, national standards, trauma‐informed framework and best practice guidelines.
* Provide expert advice and direction on complex or high‐risk cases.
* Foster a culture of continuous learning and professional development.
Client Care and Therapeutic Support
* Provide professional, high‐quality counselling, crisis intervention, advocacy, and support to victim survivors of sexual violence and their non‐offending supporters.
* Oversee and assess client progress, ensuring treatment plans are evidence‐based, trauma‐informed and adaptable.
* Develop and implement therapeutic interventions and treatment programs.
* Collaborate with healthcare professionals, external agencies and service providers to support holistic client care.
Service Development and Quality Assurance
* Monitor and evaluate the effectiveness of counselling services, using feedback and evidence‐based practices to drive improvements.
* Lead the development and review of the model of care, clinical policies and procedures to enhance service delivery.
* Ensure compliance with relevant regulations, policies and organisational standards.
* Ensure clinical staff provide accurate records of clinical supervision, case notes and other relevant documentation.
* Report all WHS risks, complex issues, client complaints and staff risks to the CEO.
Organisational and Administrative
* Determine priorities and monitor workflow within the team to ensure effective service delivery to clients and management of client waiting lists.
* Manage and prepare reports for clients and external bodies such as subpoenas.
* Manage and lead relationships with external stakeholders in relation to clinical treatments, trauma‐informed therapeutic frameworks and victim response.
* Lead the counselling and crisis staff and ensure they are informed of changes to work practices, service requirements and professional developments.
* Serve as an escalation point and emergency contact, ensuring availability to address urgent clinical issues as needed.
Core Competencies
* Strong communication, organisational, and interpersonal skills.
* Ability to work independently and collaboratively within a multidisciplinary team.
* Excellent problem‐solving and decision‐making abilities.
* Deep understanding of and commitment to ethical standards, confidentiality, and trauma‐informed care.
Required Skills and Qualifications
* Master in Psychology, Social Work or Counselling from an Australian or recognised equivalent university.
* Experience in a Clinical Director role is preferred.
* A minimum of two years staff supervision experience.
* Proven experience leading multidisciplinary teams across counselling and crisis intervention programmes.
Desirable Skills and Qualifications
* Registration with a relevant professional association.
* Experience applying trauma‐informed frameworks in the context of sexual assault.
* Expertise in complex trauma treatment and intervention.
* Strong knowledge of child safety standards and relevant legislation.
* Demonstrated experience in management and leadership roles.
* Experience facilitating therapeutic groups.
Working Conditions
* Full‐time on an ongoing basis.
* Evening and weekend work as required.
* On‐site or external locations as required.
Applications close on 29 May 2026.
For further information please contact Human Resources Manager Jana Turk at. Please do not send applications directly to HR Manager.
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