Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found here. The PMO Program Manager is responsible for driving cloud transformation and migration projects to successful completion, keeping them on schedule and aligned to customer outcomes. Working within the Program Management Office, this role manages the day-to-day execution of program workstreams, coordinates across technical and business teams, and maintains visibility of progress, risks, and dependencies for senior leadership. Key Responsibilities Project Delivery: Drive cloud migration and transformation projects to completion, maintaining schedule adherence and quality standards across all workstreams Customer Engagement: Work directly with customer stakeholders to coordinate project milestones, manage dependencies, and support the execution of migration and modernisation activities Program Coordination: Facilitate weekly alignment meetings, program-specific updates, and cross-team coordination sessions to ensure delivery teams remain synchronised Milestone Management: Partner with technical delivery teams, solutions architects, and operations on project milestones; review and validate milestone schedules and deliverables Tracking & Reporting: Maintain project trackers, dashboards, and status reports; provide regular updates to senior leadership on program progress, risks, and blockers Risk & Escalation: Identify, track, and escalate milestone-level issues impacting project schedules; support development of mitigation strategies Process Improvement: Define and implement process improvements using data and metrics to drive efficiency and delivery quality - 3 years of program or project management experience - 3 years of working cross functionally with tech and non-tech teams experience - 3 years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements - 3 years of driving end to end delivery, and communicating results to senior leadership experience - 3 years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.