Job Title: Business Transformation Specialist
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HSBC exists to open up a world of opportunity—this goal guides how we conduct our business and interact with our customers. We achieve this by using our unique expertise, capabilities, breadth, and perspectives to provide opportunities for our customers and colleagues through global connectivity.
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The Role:
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As a key member of the International Wealth and Premier Banking (IWPB) team, you will be responsible for leading multiple business change initiatives across IWPB. Your primary objective will be to support the realization of benefits for our customers, people, and community and ensure sustainable outcomes aligned with the broader business strategy.
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Key Responsibilities:
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• Provide advice to Portfolio Leaders on scope, change impact, resourcing, and scheduling; act as an interface between the delivery team, the business, and other projects to ensure proposed changes integrate seamlessly and are scheduled optimally.
\\- Analyze the environment; scope and define the change across multiple initiatives to ensure outcomes and expected change impacts/benefits are clearly articulated and that agreed work is aligned to the overall initiative.
\\- Develop and manage the change plan to deliver agreed capabilities and realize customer and business benefits within agreed scope, time, and budget; recommend and implement effective change solutions that put humans at the centre of transformation.
\\- Ensure required change capability is available (e.g., communications, learning) to deliver expected outcomes by partnering with internal teams and establishing clear accountabilities.
\\- Contribute to the continuous improvement of the Change Community by attending events, providing feedback, sharing experience/knowledge, and supporting the development and improvement of the Change Community's ways of working.
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Requirements:
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To be successful in this role, you will need:
\\- A Bachelor's degree in a Finance and/or business-related field or PROSCI with relevant experience in managing highly complex change initiatives as a Change Manager.
\\- Proven track record of successfully improving businesses through change management and transformation.
\\- Domain and product experience within financial services or related industries.
\\- Hands-on experience of agile ways of working and human-centred design/design thinking.
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What We Offer:
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We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count.
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Benefits:
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Our employee benefits include market-leading subsidised private health cover, free salary continuance insurance, share match equity scheme, enhanced parental pay and leave offering, subsidised banking products and services, bonus leave days, and wellness programs including discounted gym memberships.
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Work Environment:
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Within IWPB, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. Our international network and breadth of expertise enable us to deliver on HSBC's purpose by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people.
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Culture and Values:
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We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.
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How to Apply:
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Please note that data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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