Travel Consultant – Belrose, NSW (Full-Time or Part-Time)
Join our vibrant team in Belrose as an experienced Retail Travel Consultant. We're flexible for the right candidate—full-time or part-time—with one Saturday shift every 4 weeks (9am–1pm).
As a Travel Consultant, you'll craft bespoke itineraries and sell from brochures for a diverse clientele—from young families to retirees. You'll manage end-to-end travel experiences, including consultations, itinerary planning, reservations, and supplier coordination, ensuring exceptional service every time.
Benefits
* Proud Diamond APT Agency with a barista-style coffee machine on-site
* 21 days annual leave for full-time employees
* Opportunities for funded educational travel
* Above-industry remuneration plus a lucrative incentive scheme
Location
On-site in Belrose, NSW
Schedule
Full-time or part-time + Saturday every 4 weeks
If you're passionate about creating unforgettable journeys and thrive in a fun, busy environment, we'd love to hear from you!
Responsibilities
* Research and explore travel destinations, including prices, customs, weather, and reviews
* Understand clients' specifications and wishes to suggest suitable travel options
* Plan and organize travel itineraries, including booking tickets, accommodation, and transportation
* Provide clients with useful travel materials such as guides, maps, and event programs
* Collect deposits and balances, and manage payment processes
* Promote additional services and offerings
* Stay updated on industry trends through webinars, conferences, and educational programs
* Build and maintain strong client relationships
* Assist other consultants as required
* Ensure all documentation and information relevant to bookings is accurate
* Meet regular sales targets and prioritize preferred products where possible
* Deliver outstanding customer service and maintain a courteous, professional approach
Qualifications
* Minimum 2 years' experience in retail travel consulting or a similar role
* Proven ability to design bespoke itineraries and manage complex travel arrangements
* Strong knowledge of global destinations, travel products, and suppliers
* Proficiency in GDS systems (e.g., Amadeus, Sabre) and booking platforms
* Excellent customer service and communication skills
* Ability to meet sales targets and work within incentive structures
* High attention to detail and strong organizational skills
* Ability to work on-site in Belrose and commit to occasional Saturday shifts
* Passion for travel and commitment to ongoing industry learning (webinars, conferences, educational trips)
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Travel Arrangements
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