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Customer service team member

Rockingham
Bunnings Group
Customer Services agent
Posted: 4 June
Offer description

Benefits

Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks.Free standard OnePass membership.Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave.12 weeks paid parental leave, regardless of gender.Fun benefits such as annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities.

About the Role

Our team members are the face of Bunnings, always ready to give it a red‐hot go! They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. In this casual role you will work morning, day or evening shifts on weekdays and weekends, providing the best experience to customers and supporting the team.

Responsibilities

* Provide customers with the best experience across the store
* Manage stock efficiently while keeping the workspace clean and tidy
* Serve customers with a smile at our checkout registers
* Join a supportive, inclusive team that makes a difference in the community and has fun doing it

Qualifications & Requirements

* Prior experience in manual handling or customer service, or an interest in acquiring a forklift ticket in the future is an added bonus
* A genuine passion for customer experience with energy and enthusiasm
* Ability to approach, connect and confidently interact with customers
* Enthusiasm for learning about products and services and readiness to lend a hand across different areas of the store
* Act with integrity, be safe and do your best
* Availability to work flexible hours (including late nights, early mornings and weekends)
* Must be 18 years of age and above for the adult pay rate of $28.64 per hour; applicants must be at least 15 years old to apply

EEO Statement

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. We do not discriminate and are committed to a safe and supportive work environment for all team members.

Bunnings reserves the right to close job advertisements at any time. Background checks, including police, employment, medical and qualification checks, may be required if a role is offered.

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