Position Purpose
The role is responsible for delivering high-quality workshop and counter sales support to customers with pride, accuracy, and professionalism. This position ensures customer orders are processed correctly the first time and provides informed product and purchasing advice to enhance customer outcomes and service excellence.
This isn't just a job; it's an opportunity for a mechanically trained or mechanically minded technician to take control of their earning potential. You'll step into a full-time, permanent position with a competitive salary and uncapped commission—the harder you work, the more you can earn.
Qualifications
* Business related trade discipline desirable
* Cert IV in retail sales – desirable
Experience
* Previous Technical and sales experience in a Mechanical environment
* Broad exposure to hose assembly in both the Industrial & Hydraulic hose markets
Skills & competencies
* Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face.
* Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.
* Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
* Commerciality: ability to apply knowledge in a practical, commercial manner.
* Teamwork: willingness to assist and support others as required and get on with team members.
* Time management/organization: accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an efficient and timely manner.
What's in It for You?
* Training & Technical Support – Build on your existing mechanical skills with product and system training provided.
* Earn More – Competitive base salary
* Family Values & Friendly Culture – Join a team that supports and celebrates your success.
* Career Progression – Future franchise opportunities for the right person.
Key Performance Measures
* Achievement of sales targets and revenue growth
* Quality of service delivery — right the first time
* Customer satisfaction and complaint-free performance
* Timely completion of jobs, quotes, and follow-ups
* Compliance with WHS, and legislative requirements
What We're Looking For
* Automotive, mechanical, or trade background (or strong mechanical aptitude)
* Proven hands‐on fault‐finding and problem‐solving ability
* Strong sales mindset with a customer-first approach
* Excellent communication and relationship‐building skills
* Self‐motivated and comfortable working independently
* Strong commitment to safety and quality
* Current, valid driver's license
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