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Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.
Overview
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:
Typical earnings start at $70,827 p.a. + super (including penalty rates), with opportunities to earn above $90K p.a. + super
From March ****, typical earnings increase to $75,077 p.a. + super, with opportunities to earn above $95K p.a. + super
Hourly rates increase as you achieve Correctional Officer Level 2 and Level 3
5 weeks annual leave
Every second weekend off – enjoy a 7-day fortnight roster
Uniforms and lunch provided
24/7 access to medical & mental health support via Sonder
Flexible salary packaging options
Ongoing career progression and development opportunities
A supportive, team-first environment with trusted leadership
Refer a Friend – Get Rewarded
Know someone who'd be great for this role?
Refer them and, if they're hired, you'll receive a Prezzee Voucher.Conditions apply.
Make an impact at Serco
As a Correctional Case Officer, you will play a key role in supervising, managing, and supporting inmates while ensuring safety, security, and rehabilitation in a respectful and structured environment.
You'll be working at Clarence Correctional Centre, helping inmates prepare for reintegration into society.
Responsibilities
Supervise and manage inmates while promoting rehabilitation and reintegration
Conduct searches, monitor inmate activities, and maintain a structured, secure environment
Use communication and problem-solving skills to defuse tense situations and maintain order
Work closely with multidisciplinary teams to ensure inmate welfare
Serco is a place for you
You don't need experience—just the right mindset.
We'll provide full training
Qualifications
Willingness to complete Certificate III in Correctional Practice (fully funded)
Strong communication, empathy, and resilience
Ability to stay calm under pressure and solve problems with sound judgment
Physical fitness to meet role demands
A valid Driver's Licence
As this is a position of trust, shortlisted candidates will undergo a Police Check and full probity assessment
Have questions?
Reach out to Kirsty (TA Lead) at (emailprotected) we'd love to chat.
Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.
We focus on serving governments all over the globe.
The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration and Community Services.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans, and people with disability.
By joining Serco you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.
Impact a better future at Serco.
Perks and benefits: Enjoy doing meaningful and vital work, a world of opportunity awaits, work with great people, access to Serco's Global Employee Networks, paid community service and Reservists leave, 24/7 Employee Assistance Program, Benefits@Serco, Serco Flex.
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