Resort Operations Director
A live-in leader is needed to oversee complex management tasks at a resort property. Responsibilities include managing property letting, maintenance operations, and financial accounting.
* Lead a team with strong customer service skills and excellent communication abilities
* Have prior onsite management experience with a focus on operational efficiency
The position offers competitive benefits, an on-site unit, and opportunities for professional growth.
About the Role:
This is a key leadership position that requires a unique blend of business acumen, interpersonal skills, and technical expertise. The successful candidate will be responsible for overseeing all aspects of resort operations, including property management, staff supervision, and financial planning.
Key Responsibilities:
1. Operational Leadership: Provide strategic direction and oversight for all resort operations, ensuring seamless execution and exceptional guest experiences.
2. Team Management: Lead and motivate a high-performing team, fostering a culture of excellence, accountability, and open communication.
3. Financial Management: Develop and manage budgets, forecasts, and financial reports, ensuring accurate tracking and timely decision-making.
4. Guest Services: Collaborate with department heads to deliver exceptional guest experiences, meeting or exceeding quality standards and guest satisfaction metrics.