Job Title: Luxury Chocolate Shop Store Manager – Lead
About the Role:
We are seeking a highly skilled and experienced store manager to lead our luxury chocolate retail store in Canberra. The ideal candidate will have a proven track record of successfully managing teams, driving sales growth, and delivering exceptional customer service.
Key Responsibilities:
* Lead and manage a high-performing team to achieve sales targets and exceed customer expectations;
* Develop and implement effective strategies to drive sales growth and increase customer loyalty;
* Maintain a high level of product knowledge and stay up-to-date with industry trends;
* Ensure excellent customer service standards are maintained at all times;
* Manage daily operations, including inventory management, cash handling, and staff supervision.
Requirements:
To be successful in this role, you will need:
* A minimum of 2 years' experience in a similar role, preferably in retail or hospitality;
* Strong leadership and management skills, with the ability to motivate and inspire your team;
* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues;
* A passion for creating memorable customer experiences and driving sales growth;
* Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer:
In return for your hard work and dedication, we offer a competitive salary and benefits package, including:
* A generous bonus scheme based on individual and team performance;
* Ongoing training and development opportunities to help you grow and succeed in your career;
* A fun and supportive work environment, with a focus on teamwork and collaboration.
How to Apply:
If you are a motivated and results-driven professional with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application, including your resume and a cover letter outlining your qualifications and experience.