Completes troubleshooting, repairs and rebuilds on engine products in a service workshop independently while coaching and developing less experienced technicians.
Key Responsibilities
1. Hands‐On Workshop Coaching: Teach apprentices how to use hand tools, power tools, torque tools, and precision measurement gear correctly; show them how to dismantle, inspect, and reassemble components safely and cleanly; demonstrate how engines, fuel systems, air systems, and aftertreatment systems work using real examples in the shop.
2. Walk apprentices through "what goes wrong" and how to identify faults, damage, wear, and failure modes; build foundational troubleshooting skills using real units, jobs, and failures.
3. Apprentice Readiness & Confidence Building: help first‐year technicians get comfortable in the workshop, move safely, set up workspace, and think like a technician; teach shop etiquette such as teamwork, communication, keeping a tidy bay, and respecting the craft; support apprentices lacking confidence by giving structured, achievable tasks.
4. Capability Tracking & Individualised Support: use the standardised capability tracker to guide development, set expectations, and maintain consistency across regions; adapt coaching approaches to each apprentice; provide targeted support where needed.
5. Branch Support & Integration: work closely with Service Managers, Supervisors, and other technicians to ensure apprentices develop the right skills; identify capability gaps and provide hands‐on coaching sessions; support embedding of standard work practices and safe working methods.
6. Travel to nearby or regional sites when required – usually infrequent and planned (