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Enrolments assistant

Toowoomba
The Glennie School
Posted: 4 June
Offer description

The Glennie School, located in Toowoomba, Queensland, is an Anglican day and boarding school for girls from Kindergarten to Year 12 with boarding for students from Year 5. The School enjoys an excellent reputation for the quality of its programmes, care, and support offered to students, as well as the commitment, dedication, and professionalism of its staff.

Position Summary

The Enrolments Assistant provides high‐level administrative and operational support to the Registrar, assisting with all aspects of the enrolment journey from enquiry through to onboarding. The role is responsible for maintaining accurate enrolment data, coordinating communications, supporting domestic and international enrolments, and delivering a professional and welcoming experience for prospective families. Working collaboratively across the School, the Enrolments Assistant contributes to the achievement of enrolment and engagement objectives while upholding the values and reputation of The Glennie School.

This is a part time position based on 30 hours per week.

Key Accountabilities

* Provide support to the Registrar to promptly respond to enrolment enquiries where required.
* Maintain the enrolment and enquiry database to ensure it is accurate and up to date with all relevant information captured.
* Conduct school tours as required.
* Generate admission files, letters and communications as directed.
* Coordinate, organise and undertake mass communications including open days, scholarships and other specific enrolment campaigns to families on the database.
* Coordinate the new student interview process and compile documentation to facilitate interviews.
* Process enrolment documentation relating to new students, ensuring all information has been captured and recorded.
* Liaise with Boarding to facilitate temporary/casual boarding requests.
* Maintain database and generate lists.
* Coordinate and process all international enquiries and enrolments.
* Keep up to date with international education legislation and Australian government policies affecting overseas students, and review and update policies as required.
* Liaise with international student agents and attend agent conferences and events as required.
* Perform any other reasonable duties as requested by the Principal.

Qualifications, Experience and Competencies

* Excellent organisational, written, and verbal communication skills.
* Exceptional interpersonal and relationship‐management abilities, with a talent for building connections.
* Experience in administration.
* Ability to manage multiple projects and deadlines in a fast‐paced environment.
* Ability to work autonomously while also functioning as part of a successful team.
* A proactive approach to tasks with the ability to work cross‐functionally and with a diverse range of stakeholders.
* Enjoy working in an energetic and busy office environment.
* Willing to undertake a variety of tasks and upskill in new areas.
* Maintain a degree of flexibility in working hours from time to time as required for the position, including working outside of business hours.
* High level of attention to detail with the ability to maintain accuracy in handling data and documentation.
* Demonstrate effective IT skills appropriate for the position with an ability to learn new systems.
* Demonstrate a willingness to learn.
* A natural community‐minded person with the professional integrity to uphold the school's reputation for excellence.
* Total confidentiality of school matters and adherence to the School's Privacy Policy.
* Must hold a Paid Employee Positive Notice Blue Card, in accordance with 'No Card, No Start law', as per the Working with Children (Risk Management and Screening) Act 2000.

Desirable

* Administration experience within an education setting.

Right to work in Australia. Visa sponsorship is not available.

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