PLEASE DON'T APPLY VIA THIS PAGE – Applications must be submitted directly to Redwolf and Rosch.
About the role
* Act as the senior escalation point for complex incidents, M365/Windows 11 issues, and corporate application disruptions.
* Provide day‐to‐day technical guidance and coaching to junior team members to build capability and confidence.
* Troubleshoot network fundamentals (LAN/WAN, Wi‐Fi, VPN), support VMware environments, and perform initial triage on endpoint security alerts.
* Install, configure, and maintain the corporate device fleet (laptops, mobiles, meeting room tech) using modern MDM solutions.
* Leverage AI tools and automation to optimise workflows, update the Knowledge Base, and improve service delivery.
Applications close: Friday 12 June.
Redwolf and Rosch have been exclusively retained by Glen Eira City Council to deliver this recruitment search. Any applications will be redirected to Redwolf and Rosch and managed via the campaign.
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