Overview
INTERNAL REVIEW SPECIALIST – PERSONAL INJURY – SYDNEY, NSW
Permanent full-time Internal Review Specialist to join the Internal Review Team. Reporting to the Internal Review Manager.
About the role
* Conduct independent internal reviews of claims decisions by preparing a Certificate of Determination with reasoning to support your findings
* Telephone communication with the customer during the internal review process
* Responding to and preparing legal submissions in response to applications lodged with the Personal Injury Commission
* Interaction with lawyers and other stakeholders during the internal review process
* Ensure adherence to legislative requirements and compliance with legislative timeframes
* Assist with the development and management of relationships with external stakeholders
About you
* Strong legal, technical, and analytical skills, with expertise in interpreting and applying NSW CTP legislation
* High-level written communication skills and ability to simplify complex legal findings into plain English for customers
* Exceptional attention to detail and ability to thrive in a fast-paced environment
* Proven customer service excellence with focus on delivering clear and effective solutions
* Collaborative team player with the ability to adapt and contribute effectively within a dynamic work setting
* A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape
Benefits
* Inclusive culture and supportive team focused on customer outcomes
* Flexible hybrid work arrangements and tailored workplace adjustments where possible
* Career development: mentoring, development and global mobility opportunities and access to learning resources
* Financial and well-being perks: discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives
Notice
Important Notice: Allianz will never contact you from an email address that does not end with '@allianz.com.au' or another official Allianz domain. If you receive an email from an unofficial address, it may be a scam. Examples of official Allianz email addresses: | |
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