Position
Service Mechanic (Permanent)
Date Posted
2026-04-28
Location
Unit 1 & 2, 177 Salmon St, Port Melbourne VIC 3205, Australia
Reports To
Service Manager(s)
Responsibilities
* Perform Service and Maintenance work in accordance with job procedures, technical articles, and operations manuals.
* Provide after‐call‐back coverage as needed.
* Identify process improvement opportunities and assist with continuous improvement initiatives to enhance customer satisfaction.
* Train apprentices and subcontractors in Electrical and Mechanical skills.
* Attend lift and escalator breakdowns, perform repairs and control modifications (including re‐roping, hoisting, and rigging).
* Execute upgrades and repair work in compliance with relevant Codes, including SAA Lift Code AS1735 and applicable award or enterprise bargaining agreements.
* Liaise with customers and submit leads using Otis‐provided applications.
Qualifications
* Electrical license or Certificate III in Electrotechnology.
* Valid driver's licence.
* Minimum five (5) years' experience within the Lift Industry.
* Extensive Electrical and Mechanical knowledge across large equipment and the ability to transfer knowledge through training.
* Demonstrated fault‐finding and problem‐solving skills.
* Good written and verbal English language skills.
* Intermediate knowledge and experience using technology, including mobile communications, applications, and standard computer‐based systems (Word, Excel, Email, Internet).
* Commitment to safety, detail orientation, result‐driven attitude, curiosity, adaptability, and ability to work independently or in a team.
Benefits
* Opportunity to work on a wide spectrum of projects.
* Classification and hourly rate in line with the latest Enterprise Bargaining Agreement.
* Access to the latest technology and industry‐leading safety and quality standards.
Equal‐Opportunity Employer
Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected class according to applicable law. To request accommodation in completing an employment application due to a special need or disability, please contact careers@otis.com.
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