Job Overview:
Your role involves maintaining health records to a high standard and providing efficient services to various departments and external organisations.
Main Responsibilities:
* Accurately scan health record documents to the Scanned Health Record System (SHRS).
* Prepare and verify documents for scanning to SHRS, ensuring quality control.
* Perform quality checks on scanned documents and rectify any anomalies in SHRS.
* Respond to enquiries from other departments and external organisations regarding patient information.
* Update and maintain doctor and practice databases.
* Filing and culling of health records, as well as maintaining the health record tracking system.
* Collect and sort mail, liaising with secondary storage contractors for retrieval and return of health records.
About You:
To succeed in this role, you will require excellent communication and customer service skills, strong organisational abilities, and attention to detail. Proficiency in using email, web-based applications, and Microsoft Office (Word and Excel) is essential. Experience with Web Patient Administration System (webPAS) and/or a Scanned Medical Record is desirable.