Sandvik Mining and Rock Solutions, a global leader in the mining and infrastructure industries, is seeking a highly skilled Drilling Tools Sales Specialist to join their team. As a key player in promoting the sale, service, and aftermarket support of drilling consumables, this role demands strong communication skills, attention to detail, technical aptitude, and a customer-first mindset.
Responsibilities:
- Work closely with sales managers and account managers to retain existing business and identify opportunities for growth.
- Collaborate with product support teams to address quality, delivery, and supply issues, and support product development initiatives.
- Conduct regular site visits to deliver technical support, operator training, product trials, and performance evaluations across drilling tools and consumables.
- Prepare and submit reports on business analysis, market activity, and stock forecasts by product and customer.
- Assist in developing pricing strategies, sales budgets, and business plans to secure new sales and retain current business.
- Provide exceptional customer service by ensuring timely product delivery, offering value-driven solutions, and supporting drilling operations.
- Investigate and report on used product performance, including failure analysis and continuous improvement recommendations.
- Work hands-on with operators and Drill & Blast teams to understand site practices and improve drilling tool performance.
- Manage warranty claims in line with company procedures and maintain accurate financial oversight of customer accounts and invoicing.
- Travel regularly to mine sites, quarries, and construction sites across the region; physical fitness and a proactive approach to learning are essential.
Required Skills and Qualifications:
The ideal candidate will have 2+ years of drilling experience in Surface and/or Underground mining, along with a solid understanding of blast hole drilling tools and accessories as an advantage. A strong customer service focus, sales or account management experience within the mining industry, and the ability to work independently are also essential. The successful candidate will be commercially astute, solutions-focused, and able to understand value selling. Strong interpersonal and communication skills will allow them to build relationships at all levels, and they will bring energy, professionalism, honesty, and a high level of technical aptitude to everything they do.
Benefits:
We offer a range of benefits to support our employees' health, wellbeing, and career development, including:
- Generous Superannuation contributions
- Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program.
- Employee Referral program, earning up to $5,000 per successful referral
- Sales Incentive Bonus to recognize your hard work and dedication to the company's success.
- Company-funded paid parental leave, with superannuation contributions during the leave period.
- Extensive training opportunities, from internal programs to contributions towards external studies.
- Sandvik Wellness Program to support and enhance your health and wellbeing.
About Us:
We're proud to be part of the 41,000 employees spread across more than 170 countries globally. Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component manufacturing.