The Employee Relations and Policies Associate Manager (ANZ) is responsible for providing specialist advice to the whole of HR, and Accenture/Avanade leaders and employees throughout ANZ. Working in partnership with local and global Employment Law, the Global Sensitive Matters team, Corporate Investigations, global Employee Relations, and global Policy; and Enhancing policies and procedures.
Key Responsibilities
* Subject Matter Expertise and Advisory
o Provide timely advice that is accurate, and aligned culturally, strategically and operationally, and is compliant with Accenture/Avanade policies, Employment Agreements and statutory requirements
o Be a subject matter expert on employee lifecycle situations including change management, talent planning, reorganisations, managing performance issues, managing conduct issues, managing redundancy, ethics, respect, fairness, mediation, work health and safety, well‐being, duty of care, terms and conditions of employment, and Making our Conduct Count
o Have working knowledge of the Australian and New Zealand employment law framework, relevant Modern Awards, Accenture's Employment Agreements and HR policies, and accurately interpret and advise accordingly
o Support our people with compassion and understanding of the impacts of illness and injury at work
o Promotion of programs led by Employee Relations, Health and Safety
o Research, reporting, and identification of trends; and related proposals
o Delivering educational presentations, including developing materials
o Understanding of health and safety principles and how they relate to employee relations
* Investigations
o Confidently conduct workplace investigations in a fair, reasonable and diligent manner locally, and in partnership with Employee Relations and Global Conduct Counts Matters teams (where relevant)
o Apply specialist knowledge to reach investigation outcomes
o Recognise when investigations are not required
o Advise and support People Partners and HR Business Partners in conducting investigations
* Case Management and Reporting
o Manage and advise on cases from start to finish in line with existing guides on managing conduct issues, managing performance issues and managing redundancy
o Diligently keep records and contribute to related reporting
o Assist in the development and management of compliance plans
* Enhancement and Education
o Provide specialist advise on Global and local ANZ HR Policies (including Accenture's Making our Conduct Count Policies 1000-1004)
o Keep abreast of Australia and New Zealand's Employee Relations landscape, landmark decisions in employment law, and changes to employment laws
o Enhance Policy supplements, particularly further to statutory or strategic changes
* Project Management
o End to end project management of Employee Relations and Policy initiatives and enhancements including development and migration of relevant systems and tools
* Operational diligence
o Diligence in record keeping and an ability to manage case management software system, and related reporting and coaching
o Solid stakeholder management skills – particularly timely and reliable end to end task management, and responsiveness
o High attention to detail
* Mindset
o Enthusiasm and willingness to learn, develop and contribute
o A respectful and fair ethos
Career Level Expectations
Complexity: Requires analysis and solving of complex problems. May create new solutions, leveraging and, where needed, adapting existing methods and procedures. Requires understanding of the strategic direction set by Employee Relations, Health and Safety Lead as it relates to team goals. Primary upward interaction is with direct supervisor. May interact with peers and/or management levels.
Authority: Requires guidance when determining methods and procedures on new assignments.
Impact or Decision Impact: Decisions often impact the team in which they reside.
Scope: Manages small teams and/or work efforts at a client or within Accenture.
Key Requirement: Australian Citizenship or Permanent Residency required due to nature of role.
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